Customer accounts hosted on node 'gbe2-bfyii-327' remain functional and our R&D team is continuing to address the backup performance issues affecting some services.
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We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
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Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-327'
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