IT Team

We continue to make daily modifications and performance improvements to Event Manager as we work toward a permanent resolution. Addressing this issue remains our highest priority, and our team is working around the clock to make improvements. We apologize for the continued disruption and appreciate your patience as we work to resolve this issue. We will continue to provide updates on this page. Please contact ams-events-support.si@siemens.com if you have any questions.

A fix has been implemented and we are monitoring the results.

We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.

Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers. We will provide the next update in 72 hours or sooner if we have a material update.