IT Team

Our team has implemented a fix for this issue. Services have been restored in most areas and are working properly. We will continue to monitor all systems to ensure full restoration. Thank you for your patience! If you experience latency when opening Event Details from the Pending Events list, a workaround is available. Use the Event List, filter for Pending events, and open Event Details from there. This provides access to the same events through a faster path while our team continues investigating improvements to the Pending Events workflow. Please contact ams-events-support.si@siemens.com if you have any questions.

A fix has been implemented for the Jobs and Activity Log on the Vidal platform and we are monitoring the results.

We are investigating an issue that is impacting launching new EC2 instances and resources in a newly launched Availability Zone (euw2-az4) in the EU-WEST-2 Region. During this time, affected customers may experience issues when creating or modifying resources in the Region. Other AWS services may also be impacted. For immediate recovery, we recommend that customers use alternative Availability Zones (euw2-az1, euw2-az2, and euw2-az3) where applicable. Existing running instances and resources are not affected. We will provide another update by 10:00 AM PDT, or sooner if we have additional information to share.

Title: Users may be unable to sign in to OneNote using iOS devices User impact: Users may be unable to sign in to OneNote using iOS devices. More info: Impact is specific to users with OneNote build 16.112.717.0 or higher. Whilst we work on remediation, impacted users may be able to utilize OneNote on the web or remove Authenticator so that authentication falls back to the in-app webview. Users may also be able to sign in to any other Microsoft 365 apps first (e.g. PowerPoint), then attempt to sign in again in OneNote. Current status: Our fix deployment is taking longer than anticipated but is ongoing. We're continuing to monitor as it progresses to establish a completion timeline. Scope of impact: Any user attempting to sign in to OneNote build 16.112.717.0 or higher using iOS devices is impacted. Start time: Monday, July 20, 2026, at 4:36 AM UTC Root cause: A code change included in OneNote builds 16.112.717.0 and above, designed to change how authentication requests are routed, introduced an issue with OneNote iOS Authenticator broker sign-in and is causing impact. Next update by: Friday, August 21, 2026, at 4:00 AM UTC