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IT Team

Cloud Service Status

down icon 5 ongoing outages
GoTo icon

Our engineers have made progress on the escalation with Meta and we are working to re-enable the Whatsapp 1-to-1 template features for all affected customers. WhatsApp campaigns are being addressed separately and remain unavailable for now. We will update this page as soon as we have a restoration estimate for this feature.

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Brightly Software icon

We continue to investigate this issue as our highest priority. We apologize for the inconvenience and will continue to provide updates on this page. Please contact ams-events-support.si@siemens.com if you have any questions.

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Datto icon

A fix has been implemented, and we are currently monitoring the results.

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Amazon Web Services icon
Amazon Web Services Increased Error Rates

We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.

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warn icon Warn
Freshservice icon
Freshservice Major Incident
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Monitors

GoTo logo
GoTo

GoTo Customer Engagement - Whatsapp campaign issues

Brightly Software logo
Brightly Software

Event Manager – Intermittent Latency During Navigation

Datto logo
Datto

Datto RMM - Merlot (EMEA) - Job Service Failures

Amazon Web Services logo
Amazon Web Services

Increased Error Rates

Freshservice logo
Freshservice
Amplified IT logo
Amplified IT
GoodTime logo
GoodTime
Polly logo
Polly
Atlassian logo
Atlassian
TeamViewer logo
TeamViewer
GitHub logo
GitHub
Microsoft 365 apps logo
Microsoft 365 apps