We have resolved the issue with users not being able to access MySchoolBuilding. If you are still experiencing this issue, please clear your browser's cache and try again by going to https://login.myschoolbuilding.com/msb or https://www.myschoolbuilding.com/msb. While the change is in place, DNS updates can take some time to fully propagate. Because of this, you may continue to see the issue for a short period. If you need further assistance please contact support@brightlysoftware.com. Thank you for your patience while we worked to resolve this issue.
Last update on
A fix has been implemented and we are monitoring the results.
Last update on
Monitors
Brightly Software
Datto SaaS Protection - Service disruption for customers hosted on node 'dlt-bfyii-30'
Datto