After monitoring the deployed fix, the Kaseya R&D team has observed that Uniview performance has returned to normal and is now reliably loading assets again. We believe this issue to be resolved but will continue monitoring over the weekend to ensure resolution.
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We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
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